Posts Tagged ‘internet’

A tech support approach to a better community

That decaying building on the corner — haven’t you wanted to report it to someone? Those idiots speeding down your block — can you get the city to install a speed bump? How about that gaping hole in the sidewalk outside your neighbor’s house — somebody could get hurt. Why doesn’t someone do something?

If you’ve ever wanted City Hall to work like tech support, your dream has sort of come true. A new website, SeeClickFix, will take your complaint and create a trouble ticket. More than that, in San Francisco they’ll automatically forward the problem to the appropriate SF Supervisor’s office.

more after the jump

Hey, is this thing on?

San Francisco coder Alex Payne‘s downforeveryoneorjustme.com gets a plug in the New York Times tomorrow; the piece went online an hour ago. Payne’s site answers that nagging question “Is there something wrong with (insert favorite website) again?”

In a blog entry in which he discusses that and other side projects, he calls the site “a quick hack” for which “I don’t have the time or resources or desire to build the ideal solution. I hope that some big ISP or networking outfit takes the simple design and puts it in front of a proper setup.”

If that concept sounds familiar, not surprisingly Payne works at Twitter.

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